Admin (DG012)
- Customer Service
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Jakarta Utara, DKI Jakarta
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January, 31 2025
Compulsary Requirement
- Senior/Vocational High School
- Min GPA 3.25
- 20 - 27 years
- Min experience 1 year(s)
Job Requirement
- Bachelor's Degree in any major, Senior High School open to apply
- Minimum of 1-2 years experience in Customer Service or Retail
- Interested and passionate to pursue career in customer relationship & beauty industry
- Posses excellent communication and problem solving skills
- Good attitude to connect with others, self-driven to complete tasks, and able to work under pressure
Job Responsibilities
- Menjawab chat customer (pertanyaan, konsultasi, kendala, komplain, dll) dengan fast respon, jelas, tuntas, dan humanis (empati)
- Membalas komen/diskusi dari customer
- Membalas review/ulasan customer dengan humanis dan lebih personalize
- Membuat report harian/mingguan/bulanan
- Berkoordinasi dengan tim sosial media terkait konten
- Berkoordinasi dengan tim lain untuk menciptakan kepuasan customer
